FAQs & Policies
Frequently Asked Questions
What are your normal operating hours?
Our normal dog walking hours are 6 am to 10 pm. We do provide services outside of these hours, please contact us directly about accommodating your specific needs.
What do I need to do to get started?
We first schedule you for a free initial Meet & Greet. This initial in-home visit is the chance for us to meet, pick up your key, and share information so together we can decide the best care for your pet. We document as much information as we can to ensure we are fully aware of your pet’s likes/dislikes, any special needs they have and anything we need to be aware of when we care for them.
Do I need to sign any paperwork?
Why do you need two copies of house keys?
Are you certified in pet first aid?
The safety of your pet is extremely important to us. We have American Red Cross CPR and First Aid walkers and sitters on staff. If your pet becomes sick during our care, we will immediately contact you and then your designated veterinarian or the closest 24-hour animal emergency hospital.