ABOUT US
Kim’s Urban Hounds LLC provides busy pet owners in Fairfax, Oakton, Vienna, Chantilly, Reston and surrounding areas with experienced and professional dog walking and pet care. Our services range from daily dog walks, vacation visits, and cat/small animal care, to House Checks, Pet Taxi Services and Veterinary Visits.
\We specialize in giving flexible, caring and detailed custom care to pets, whether for a day or on a regular basis. We know that our animals are an important and loved part of our families, and we are dedicated to providing excellent service for the peace of mind of pet parents.
Backup sitters mean your visit always happens
Each client is assigned a team which means that we are able to provide a backup sitter in case the assigned sitter is delayed on a prior pet care visit with a sick pet, gets a flat tire, or if they themselves are out sick or need a day or two off. We coordinate the backup care to ensure your pet gets the care you expect, and if your pet needs to meet new sitters ahead of time, we will arrange for an introduction before a new backup is needed.
Experienced managers step in when needed
Kim is an experienced animal caregiver, and will assist sitters in case of emergencies or in unusual situations. Always a text or call away, she can provide advice, meet the sitter on the job if an extra pair of hands or eyes is needed, and ensure that owners are notified of any issues. Our sitters and clients appreciate the extra and knowledgeable layer of support that our team provides.
Proactive attention to details
Our sitters and managers get to know your and your pets’ routine, and notice if things are out of the ordinary. Is Fido feeling less energetic than usual? We will let you know. Accident in the house? We clean it up as best as possible. Running low on grain or dog food over an extended vacation? We will pick up more.
As the heart of our business, all members of our dog walking and pet sitting service team are experienced pet owners and care providers. Each team member is covered by the company Bonding and Insurance policy, and has passed a national criminal background check and completed a Pet First Aid and CPR course. It is in our and your pet’s best interest to provide a trustworthy caregiver, so we offer flexible schedules and competitive pay to attract and retain the most qualified, reliable, and stable team of walkers and sitters.
Kim’s Urban Hounds, LLC is licensed in Fairfax County, based in Fairfax VA, and is insured and bonded by Kennel Pro Insurance.
Kim Davis
Responding to Northern Virginia’s continuing need for professional pet care services, Kim Davis founded Kim’s Urban Hounds, LLC. in her small two-bedroom condo in 2015. Kim was a one-woman show, running the operation as sole proprietor and sole employee. Thanks to her strict professional standards and knack for hiring devoted animal lovers, Kim’s Urban Hounds rapidly expanded and grew to offering care to over 130 clients.
Along the road to this amazing success, Kim cultivated a formidable expertise in small business ownership, including personnel management, systemization, marketing, business planning and development, and human resources, all in a concerted effort to render her business interactions efficient and effective for employees and clients alike.
Now a leader in the pet care industry, Kim’s Urban Hounds is committed to ongoing quality service to our two and four-legged clients.
As a new client, you will have a meet and greet with Kim Davis, the owner, or an experienced team member. She will meet with you and your pets, review their routine, and determine the best match among our sitters for your primary and back up caregivers. You will be asked to provide us with access to your home in the form of two keys or one key and one of the following: key in a lockbox, a keypad code, or a garage door code. Upon booking a regular (on-going) midday walk schedule, we can provide a lockbox free of charge, or you can purchase one from us for $15. Once the paperwork is completed, you’ll be set up in our system and given access to your personal client portal.
Kim manages the business daily, working with the entire team to ensure that they have everything they need to do their daily visits: keys, pet care instructions, special notes for the day. Using an app, all team members can see their schedules for the day complete with Addresses, Special Request Notes, Pet Information (including feeding and medication requirements), and phone numbers. Our sitters use the app to check-in and out of a visit and to mark it as complete and add notes for the office and notes for the client as needed.
The check-ins and completions are monitored throughout the day so we can ensure everyone is running on time. If team members need planned time off or run into a last minute problem (like a flat tire), Kim will coordinate with other team members to ensure a backup walker is scheduled and your pets’ visit is completed. You will also receive a text or email post-visit Report Card after each visit, adding to your confidence that your pets have been take care of.
As a client, you can review your schedule, request additional services and cancel services through the client portal. You can also reach out via text or email to our office as well as send a message directly to the assigned walker for the day. We encourage use of the portal to ensure tracking of a request from the time it was made all the way to its completion and billing. Clients can review past services, see the status of requests, review notes made in past visits by sitters, and review invoices and pay online.
The Loudoun Pet Sitting Co. thanks all the wonderful companies and organizations that work to make life better for all the pets in Loudoun County!
PetConnect Rescue https://www.petconnectrescue.org/
Save the Tails http://www.savethetails.org/sttlisa/Home.html
Middleburg Humane Foundation https://www.middleburghumane.org/
Loudoun County Animal Services https://www.loudoun.gov/animals
Loudoun County Humane Society https://humaneloudoun.org/
The Gingersnap Girls http://www.gingersnapgirls.org/
Equine Rescue League https://www.equinerescueleague.org/
Davis Equine https://www.facebook.com/pg/DavisEquineVets/about/
Blue Ridge Veterinary Clinic https://blueridgevets.com/
Piedmont Equine Practice https://piedmontequinepractice.com/
Meet Our Professional Team
Kim D
Owner, Dog Walker, Cat & Small Animal Care, Pet Sitter
Owner, Dog Walker, Cat & Small Animal Care, Pet Sitter
I understand the importance of trusting someone to care for your “kids”. Over the years, friends and family have entrusted their precious pets in my care because they trusted my abilities and knew that I would treat their pets as I would my own. Spending my days with cats and dogs is the ultimate job and most days it is kind of hard to even call it a “job.” Dog Walking and Pet sitting is my profession, my livelihood and my business.
Brandon N.
Dog Walker, Cat & Small Animal Care, Pet Sitter
Dog Walker, Cat & Small Animal Care, Pet Sitter
As bobo grew older my love for pets grew stronger. I have always enjoyed animals and watching their natural behavior so when I was old enough to start working, I jumped on any opportunity involving animals.
The joy they bring is nothing like anything in this world that it can be compared to. I now have my weeks filled with joy working with animals day in and out.
Tremell M
Dog Walker, Cat & Small Animal Care, Pet Sitter
Dog Walker, Cat & Small Animal Care, Pet Sitter
I am currently in school studying business along with communications. My plan is to use my platform to help the unheard be heard in a peaceful way. I also really enjoy volunteering, I really believe that we as a people can get things done if we unite and help others. In my free time, I do just about anything that can help me express myself artistically whether that be art, poetry, photography etc.
Julie H.
Cat & Small Animal Care, Pet Sitter
Cat & Small Animal Care, Pet Sitter
I respect animals and never want them to feel uncomfortable or scared. So I like to let them lead the walk and go where they want, and I will follow. 🙂
Your pet will be safe with me!